Craig Jacobs

Craig Jacobs is the Sales and Order Processing Manager at Wrist-band.com, where he has been part of the team since 2018. Starting his journey with the company as a Customer Service Representative (CSR), he has developed a strong understanding of customer needs, sales operations, and the end-to-end process of delivering custom promotional products. His career progression reflects his hands-on experience, commitment to customer satisfaction, and ability to coordinate people and processes across the business.

Before joining Wrist-band.com, Craig spent four years at JSV Technologies as a Floor Supervisor in the debt collection industry. In this role, he gained valuable experience in team supervision, daily operations, performance management, and customer communication. This foundation helped shape his practical, people-focused approach to leadership and problem-solving.

At Wrist-band.com, Craig works across sales, order processing, design coordination, and fulfillment to help businesses, teams, and organizations bring their branded merchandise projects to life. From the initial customer inquiry and artwork approval to production and delivery, he focuses on creating a smooth ordering experience while helping customers find promotional products that fit their needs and goals.

With experience spanning customer service, team leadership, sales, and operational coordination, Craig brings a practical perspective to the custom promotional products industry. Through his contributions to Wrist-band.com, he shares insights to help customers make informed decisions about custom wristbands, event merchandise, and branded promotional products.